PICTURE LOCKBETA
AdvancedTroubleshooting

Video Playback Issues

Client Cannot Play Video

Possible causes:

  • Browser compatibility
  • Slow internet connection
  • Blocked streaming domain

Recommended browsers:

  • Chrome
  • Safari
  • Firefox

Video Appears Blurred Even After Payment

Possible causes:

  • Page cache
  • Payment confirmation delay

Solution: Refresh the page.